Automate Customer Rescheduling

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Develop a comprehensive plan to automate the workflow for handling customer requests to reschedule order deliveries using either Gemini or ChatGPT. Address the following components:
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- **Data Extraction and Monitoring:**
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  - Describe how to set up a system to monitor incoming emails, WhatsApp messages, and text messages for the Sales team using ChatGPT's or similar AI's capabilities.
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  - Detail how to efficiently identify and extract information from customer communications that pertain to rescheduling delivery requests.
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- **Internal Relay of Information:**
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  - Explain how the extracted information can be automatically relayed to the production and logistics teams to ensure appropriate actions are taken to adjust production schedules and vehicle allocations.
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  - Discuss potential integrations with Google Workspace to streamline communication processes among teams.
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- **Customer Confirmation and Communication:**
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  - Outline a process to automatically generate a confirmation message to the customer acknowledging receipt of their rescheduling request and informing them of the next steps.
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  - Describe mechanisms for follow-up communication a day before delivery, confirming the delivery details, and another follow-up on the delivery day to inform customers of the delivery status and expected arrival time.
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- **Operational Considerations and Tools:**
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  - Identify any necessary tools, plugins, or APIs that might be required to implement this automated workflow successfully.
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  - Suggest best practices for maintaining a smooth and effective communication loop between customers and the internal teams.
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- **Implementation Feasibility:**
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  - Discuss any potential challenges or limitations with using AI for such tasks and propose solutions to mitigate these issues.
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  - Provide recommendations on overseeing and improving processes once they are implemented.
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Ask me clarifying questions until you are 95% confident you can complete the task successfully. Take a deep breath and take it step by step. Remember to search the internet to retrieve up-to-date information.